Terms of service

Terms of Service – RockShoes

Website: https://rockshoes.in
Last Updated: October 24, 2026

Welcome to RockShoes. By accessing our website or purchasing products from rockshoes.in, you agree to these Terms of Service.

1. General Conditions

You must use our website lawfully and provide accurate information when placing an order. We reserve the right to restrict access or refuse transactions where legally permitted if misuse, fraud, or unauthorized activity is suspected.

2. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, photographs, sizes, and colors. Actual product appearance may vary slightly due to lighting, photography, or screen settings.

Product availability may change without notice.

3. Pricing and Payments

All prices and applicable charges will be displayed at checkout. Orders are subject to payment confirmation and product availability.

We reserve the right to correct pricing errors and cancel affected orders where permitted by law. Any refund due will be handled in accordance with applicable law and our refund policy.

4. Order Confirmation and Cancellation

After placing an order, you may receive an order confirmation through the contact details you provide.

If you need to cancel an order, contact us as soon as possible. Cancellation may not be possible after dispatch. Your statutory consumer rights remain unaffected.

5. Shipping and Delivery

Our estimated delivery time is within 7 days, subject to serviceable locations, order processing, and courier operations. Delivery estimates are not a guarantee of delivery on a specific date.

Please refer to our Shipping Policy for further details.

6. Returns, Replacements, and Refunds

Return, replacement, and refund requests are handled under our Return and Refund Policy.

For claims involving damaged, defective, incorrect, or missing products, customers should preserve the packaging and provide an unboxing video where requested as supporting evidence. This requirement does not limit any rights that cannot legally be excluded.

7. Intellectual Property

All website content, including text, graphics, logos, product images, and designs owned by or licensed to RockShoes, may not be copied, reproduced, or used without permission, except as permitted by law.

8. Limitation of Liability

To the extent permitted by law, RockShoes will not be liable for indirect losses arising from website use or delivery delays beyond our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

9. Privacy

Your use of our website is also subject to our Privacy Policy.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on our website.

11. Governing Law

These terms are subject to the applicable laws of India and any mandatory consumer protection requirements. Disputes will be handled by courts or authorities with appropriate jurisdiction.